We will gladly transfer your website to your hosting account with us! This service is free for a limited number of sites and you can always request it by submitting a ticket to our Genius Technical Support Team via your Client Area.
Please keep in mind that this service include transfer of your website files and databases and reconfiguration to work properly on the new server. It does not include transfer of the domain name. The domain name transfer is a separate service that can be ordered via your Client Area -> Domains -> Transfer Domain.
The information that Jet Onyx Hosting Support Team needs from your former hosting provider in order to initiate the transfer of your website is as follows:
FTP login details
cPanel/phpMyAdmin/another tool for managing databases URL
cPanel/phpMyAdmin/another tool for managing databases login details
We look forward to hosting your business and we have a pretty good feeling that you will fall in love with our hosting services and plans. Welcome to the Jet Onyx Hosting family where you are no longer a customer, you are family.